Customer Service is our Main Attraction in addition to all the great name brand, clothing and household items we have! From Books to Fragrances, we have something for everyone! So come on in and CWHATWEHAVE!

 
 

 
 

Store Hours

Tue-Sat 10am-7pm
Sun-12-5pm
Mon-Closed

712-258-0454

Making a Purchase Making a purchase could not be easier. Just browse the c what we have "secure" online store and click on any items that you are interested in. If you wish to buy an item, put it into your shopping cart by clicking the "Add to cart" button. If you want to remove an item from your shopping cart click on the "delete" button. After you have finished putting items into your shopping cart, click on "Complete Order" and you will be asked for a few details that we need to be able to complete the order. Once your payment has been received we will process your order and send it to be shipped.

At this time we accept all major credit cards, threw paypal.
Orders paid for with e-checks will be in a "Hold" status until the funds have cleared the bank.

C what we have has the right to accept or decline an order for any reason. In the event a product is listed incorrectly due to typographical, description and/or errors in pricing .

C what we have shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a full credit to your credit card account.

Delivery Schedule

All items will ship via USPS Priority

Your package should arrive in:
 
4-5 Business days by Priority Mail,

T
his would include our Processing time.
All orders will have Delivery Confirmation.


All items are ship within 24-48 hours of order processing excluding holidays and weekends.

We will make every effort to meet shipping deadlines.
Occasionally orders may be delayed by unforeseen circumstances or difficulties.

All shipping cost are the true calculated shipping cost to your location.

We do not charge for shipping handing fees
we do are very best to keep Shipping prices down to the best of are ability.

If you have any questions reqarding shipping please do not hesitate and give us an e-mail

Free Shipping

Our first method for free shipping is first class / parcel post books will be shipped media mail
(if applied) if you combine between free shipping & paid shipping all items will be combined together and shipped using one of the methods mentioned above once your item (s) are shipped you will receive an email with all your shipping information .

You will not be charged shipping for item(s) that qualify for free shipping

Free shipping is for within the usa only
please allow 2-9 businesses days for delivery for free shipping

Return Policy

 C what we have online purchases my be returned within 7 days. Items should be returned in unopened or original condition, with their original box and tags and with a copy of the packing slip.

A refund of the price of the item will be issued in the original form of payment used to purchase the item .
Shipping cost will not be refunded .

If item is sold with "free Shipping" incentive, refund amount will be less original shipping cost.

If you would like to return an item, please contact us first at
returns@cwhatwehave.com
No returns will be accepted after 7 days, so items must be returned promptly

Instructions

Please follow the instructions below when packing and sending your product for a return. It's important to note the instructions below must be followed in order to allow us the opportunity to process your return

1. E- mail us first

2. Send the item in it's original packaging

3. Include a copy of the packing slip.
We will not be able to process a return for any shipment without a packing slip.

4. Use a secure shipping method to send the item so that it can be tracked, we are not responsible for items lost during shipping, and cannot process your return until the item is received.

5. Email us for the return address or please check in your shipping invoice for return address
we are getting to much junk mail from posting address .

   
 
Contact us

You can reach us by email 24 hours a day at support@cwhatwehave.com 

Please include Name and Email address  or Use our Contact form

Customer Service & E-mail Support Hours

Tuesday-Saturday: 10:00 am -7:00 pm (CT)
Sunday: 12:00 pm - 5:00 pm (CT)
Mondays - CLOSED

My statusSkype Us Here !


Payment Inquiries billing@cwhatwehave.com
   
General Information info@cwhatwehave.com
   
Return Authorizations returns@cwhatwehave.com
   
Sales Questions sales@cwhatwehave.com
 
To obtain the status of an order, enter the confirmation number and click Go!.
Confirmation Number:  

 

Privacy Statement

cwhatwehave is committed to protecting your privacy.

We will not sell or disclose any information that identifies you to a third party without your prior approval.
We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable.
If you would rather not receive this information, you may send an e-mail to support@cwhatwehave.com with 'unsubscribe' as the subject line.

cwhatwehave does not sell, trade or rent your personal information to others.

 

 

 

 
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